We take the privacy and security of your personal data seriously. This Privacy Policy explains exactly what information Exabet88 collects, why we collect it, how we use it, and the rights you hold over your data as a member of our platform.
All personal data collected by Exabet88 is stored on encrypted servers protected by 256-bit SSL encryption and strict access controls. Your data is never stored in plain text and is accessible only to authorised personnel with a legitimate operational need.
Exabet88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used exclusively for the purposes outlined in this Privacy Policy and will never be monetised without your explicit prior consent.
As an Exabet88 member, you have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw consent for specific data processing activities by contacting our support team directly.
Exabet88 does not store full payment card numbers or e-wallet credentials on our servers. Payment transactions processed via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Malaysian bank channels are handled by PCI-DSS compliant payment processors.
Our data practices comply with applicable international data protection standards and the obligations of our operating licence. We conduct regular internal reviews of our data processing activities to ensure ongoing compliance and member protection.
Exabet88 uses cookies and similar tracking technologies solely to improve platform performance, enable core functionality, and enhance your experience. We do not use cookies to build third-party advertising profiles from your browsing behaviour on our platform.
This Privacy Policy ("Policy") describes the data practices of Exabet88 ("we", "us", "our", "the Platform") in relation to personal data collected from individuals ("you", "your", "Member", "User") who access or use the Exabet88 website at exabet88.cam and any associated applications or services.
Exabet88 is an online casino and sports betting platform serving Malaysian players and users across Southeast Asia. We are committed to protecting the privacy and personal data of our members in accordance with applicable data protection laws and our operating licence obligations.
By registering an account on Exabet88, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not create an account or submit any personal information to our platform.
Note to Malaysian Members: Exabet88 understands and respects the local privacy expectations of players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across Malaysia. This Policy is written in plain English and structured for clarity. If you have any questions, our support team is available 24/7 via live chat.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, whether on its own or in combination with other information. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | Exabet88, the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | A third party that processes personal data on behalf of Exabet88 under a data processing agreement, such as payment processors or KYC verification providers. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your wishes by which you agree to the processing of your personal data. |
| "Cookie" | A small text file placed on your device by the Platform to enable functionality and improve user experience. |
| "KYC" | Know Your Customer — the identity and age verification process required before processing withdrawals or during account risk reviews. |
| "AML" | Anti-Money Laundering — regulatory obligations requiring financial service platforms to monitor and report suspicious transactions. |
Exabet88 collects the following categories of personal data from its members and platform visitors:
3.1 Identity & Account Data
3.2 Contact Data
3.3 Financial & Transaction Data
3.4 Gaming & Betting Activity Data
3.5 Technical & Device Data
3.6 Communication Data
Exabet88 collects personal data through the following means:
Exabet88 processes your personal data solely for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Identity data, contact data, account credentials |
| Age and identity verification (KYC) | Full name, date of birth, government ID number, selfie/photo |
| Processing deposits & withdrawals | Financial data, e-wallet/bank identifiers, transaction records |
| Fraud prevention & AML compliance | Identity data, financial data, technical data, transaction history |
| Providing gaming & betting services | Gaming activity data, account data |
| Responsible gambling monitoring | Gaming activity data, responsible gambling tool usage |
| Customer support & dispute resolution | Communication data, account data, transaction data |
| Platform security & integrity | Technical data, IP address, session data, login records |
| Service improvement & analytics | Anonymised or aggregated technical and gaming activity data |
| Compliance with legal obligations | All categories, as required by applicable law or our regulator |
Exabet88 does not use your personal data for unsolicited third-party marketing, profiling for advertising purposes, or any use that goes beyond the purposes listed above. We do not sell your data.
Exabet88 processes your personal data under the following legal bases:
Exabet88 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
Our Commitment: All third parties with whom Exabet88 shares personal data are required to process that data in accordance with applicable data protection laws and are bound by contractual data processing agreements. We do not permit our data processors to use your personal data for their own purposes.
Exabet88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and audit requirements.
Our standard data retention periods are as follows:
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data destruction procedures.
Exabet88 uses cookies and similar technologies on our platform. A cookie is a small text file stored on your device that helps the platform function correctly and improves your experience. We use the following categories of cookies:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Required for the platform to function. Enables login sessions, account security, and core navigation. | Always Active |
| Functional | Remembers your preferences such as language settings, last game played, and display preferences. | Optional |
| Analytics | Collects anonymised data on platform usage patterns to help us identify and fix performance issues. | Optional |
| Security | Assists in fraud detection and prevention by identifying unusual login patterns or session anomalies. | Always Active |
You may adjust your cookie preferences through your browser settings. Disabling essential cookies may impair the functionality of the Exabet88 platform. Exabet88 does not use cookies to serve third-party advertisements or to track your browsing activity across other websites.
As a member of Exabet88, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected].
You have the right to request a copy of the personal data we hold about you. We will provide this within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Some corrections may require updated KYC documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to our legal retention obligations under AML and KYC regulations.
You may request that we restrict processing of your data in certain circumstances, such as while a dispute regarding its accuracy is being resolved.
You have the right to receive personal data you have provided to us in a structured, machine-readable format where technically feasible.
You may object to processing of your personal data for purposes based on our legitimate interests. We will assess whether our interests override your rights on a case-by-case basis.
Exabet88 will respond to all verified data rights requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly. We will verify your identity before processing any data rights request.
Exabet88 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21 years. Our platform is intended exclusively for players aged 21 and above.
Our registration process includes date of birth collection and age verification steps designed to prevent access by minors. Where we discover that personal data has been collected from an individual under 21 years of age, we will promptly delete that data, close the associated account, and return any deposits made, subject to applicable AML verification procedures.
If you have reason to believe that a minor has registered an account on Exabet88, please contact our support team immediately at [email protected] so that we can take immediate action.
Exabet88 operates servers and processing infrastructure across multiple jurisdictions. As a result, your personal data may be transferred to, stored in, or processed in countries outside of Malaysia. Where such transfers occur, Exabet88 ensures that:
Malaysian members whose data is transferred internationally retain all rights set out in Section 10 of this Policy, regardless of where their data is processed.
Exabet88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security framework includes:
Security Incident Notification: In the event of a data breach that is likely to result in a risk to your rights and freedoms, Exabet88 will notify affected members without undue delay and will report to the relevant regulatory authority as required by applicable law.
Notwithstanding our security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Exabet88 account credentials and for promptly notifying us if you suspect any unauthorised access to your account.
Exabet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our operating obligations. Where amendments are material, we will provide notice to members via the registered email address or via a prominent notification on the platform prior to the changes taking effect.
The effective date of the most current version of this Privacy Policy is displayed at the top of this page. We encourage you to review this Policy periodically. Continued use of the Exabet88 platform following the effective date of any update constitutes your acceptance of the revised Policy.
The current version of this Privacy Policy is always available at exabet88.cam/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact Exabet88's data protection team through the following channels:
Live Chat Support: The fastest way to reach us is via the live chat widget available inside your Exabet88 account dashboard, which is staffed 24 hours a day, 7 days a week including Malaysian public holidays.
Email: For written data privacy enquiries, including formal data rights requests, please contact us at [email protected]. Please include "Privacy Request" in the subject line and provide your registered username to help us locate your account promptly.
We are committed to resolving all privacy-related enquiries promptly and transparently. Formal data rights requests (access, rectification, erasure, etc.) will receive a written response within 30 calendar days of identity verification.
For concerns related to responsible gambling, self-exclusion, or deposit limits, please visit our dedicated Responsible Gambling page.
Our 24/7 support team can assist with data access requests, account queries, and responsible gambling tools. Visit our homepage to explore the full Exabet88 platform.